Delivery Model


Glitz IT Solutions’ delivery is a Severn Step methodology of delivering projects defect free, on-time and with a high level of customer satisfaction. Discover, Define, Design, Develop, Verify & Validate, Deploy, Train and Maintain are the seven steps of our Delivery Model

Discover

Glitz IT Solutions begins the process of understanding the client organization, its business processes, existing IT systems, integration requirements, and other required information, Understanding client requirements.

Define

We work with our clients to prioritize the critical functionality that will allow them to generate revenue and realize their business goals. This functionality is detailed through a series of workshops and documented in the Functional Specification.

Develop

The engineering team uses a top-down method to divide the project into modules, develop and test the units, and integrate them into the final solution. Development team members integrate the components and ensure that all the modules are integrated as per the design. Documentation and knowledge transfer specialists provide appropriate information to ensure that our client receives a total, comprehensible solution.

Verify and Validate

At each phase of development every work product is verified to ensure that all the requirements are met. Dedicated Software testers work closely with the rest of the development team to build and execute a solid, comprehensive test plan and test scripts that includes feature verification, black box testing, white box testing, component and load testing.

Deploy

Deploying a customized software product, Glitz IT Solutions deployment services consist of configuring and installing hardware and software. Our consultants and deployment engineers work with our clients to ensure that the solution deployed meets all their requirements. After the appropriate technologies are chosen, we configure the systems and prepare the hardware to support all client applications. Data conversion and data migration activities are also performed to create the master database for the application.

Train

End user training is provided to train the end user to operate the system smoothly and in total confidence. The technical support team of the client is also trained on regular maintenance and minor trouble shooting activities. Training material is provided and the trainees are evaluated at the end of the training programs. Help functionality is provided in the application to enable the end users to easily operate the system.

Maintain

The Maintenance Team comprising of Software Application Administrators and Database Administrators performs post implementation software support and maintenance activities. Maintenance activities are provided during the warranty and post-warranty period as per the requirements of the client. Regular preventive maintenance activities are performed as per the maintenance schedule. The activities also include Disaster Recovery, minor software upgrades, database fine-tuning, trouble shooting, etc.